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Why manual fleet management is outdated

By July 30, 2020 No Comments

Fleet Management is not an easy job

Fleet management is a complicated and complex process, this is why most companies spend hours every day manually planning their delivery routes. Effectively managing a fleet of 20+ vehicles across a number of locations and ensuring that all customer deliveries arrive on time requires a lot of time and experience.

Some would argue the fleet manager, allocator or scheduler is the most critical link in the logistics chain.
When you consider the complexity and varying factors that need to be taken into account, it is no wonder how time consuming manual scheduling can be. Allocating jobs to the right drivers without exceeding capacity constraints whilst ensuring all customers receive their deliveries on time. Add to the mix the additional factors of traffic, adhoc jobs and change in customer availability, then things to start to get really complicated. Perhaps worst of all is once the plan is set, it’s likely to need to change with new jobs coming, then there are problems with vehicles or unexpected driver leave.

Automation won’t replace humans

Automating the process of fleet management won’t replace the entire role of the allocator, it can make their life much more bearable. Automation takes care of the mundane tasks, you know, those repetitive jobs you hate doing and would do anything to avoid. Automation provides the below major benefits:

  •  Save time – an average of 20 hours per week
  • Reduce drive time on the road – 20% less distance travelled
  • increase output of your drivers – deliver more jobs per hour
  • Increase customer satisfaction rates – Higher on-time rates

Save time

Typically a fleet manager and their team will spend 2-4 hours a day scheduling their fleet and managing additional jobs as they come in. This can amount to 20 hours of time each week, which is the equivalent of half a full time employee per annum. Using automation can replace the manual and mundane tasks and leave the fleet managers to intervene when their expertise is needed.

Reduce drive time on the road

Fleet automation uses advanced mathematics to find the most efficient routes for driver. Typically, automated routes are around 20% shorter than routes that have been manually created.

Increase output of your drivers

Automation provides more efficient routing plans and allows drivers to deliver more in less time. Automated routes typically allow a driver to deliver an average of 20% more consignments than routes that have been manually created.

Increased customer satisfaction rates

The use of automation reduces the risk of late or missed deliveries to virtually nothing. As we all know, happy customers are returning customers.

Automation can make a big difference to your bottom line

Automation won’t replace your fleet management team, it’ll allow them to perform to their potential.

It can make a big difference by taking away their need to do the mundane and repetitive tasks. Automation will save your time, money, and improve overall customer experience.